Terms of Service
Plus Also Studios Pty Ltd
1. About These Terms
These Terms of Service (“Terms”) govern your use of the website plusalsostudios.com.au and the campaign rollout production services (“Services”) provided by Plus Also Studios Pty Ltd (ABN to be confirmed) (“Plus Also”, “we”, “us”, “our”).
By accessing our website or placing an order, you (“you”, “your”, “the Client”) agree to be bound by these Terms. If you do not agree, please do not use our Services.
2. Service Description
Plus Also provides campaign rollout production services. You provide master creative assets, a specifications spreadsheet, and font files. We produce launch-ready output files in every format and size you specify.
We currently offer two product types:
- Static Rollout: production of static campaign assets across social media, out-of-home (OOH), print, and other formats
- Display Rollout: production of HTML5 banner suites across IAB standard sizes
Additional product types (Video, Audio) may be offered in the future and will be subject to these Terms.
3. Ordering and Payment
3.1 Pricing
| Item | Price (AUD, excl. GST) |
|---|---|
| Base rate per campaign or banner suite (72-hour delivery) | $5,500 |
| Express delivery upgrade (24-hour delivery) | +$5,000 |
| Dedicated account contact | +$2,500 |
Prices are in Australian Dollars (AUD). We reserve the right to update pricing at any time; however, the price confirmed at checkout applies to that order.
3.2 GST
For Australian customers, Goods and Services Tax (GST) of 10% applies to all charges in accordance with Australian tax law. International customers are generally not subject to Australian GST.
3.3 Payment Processing
All payments are processed securely by Stripe. Full payment is required at the time of order before production begins. We accept major credit and debit cards as supported by Stripe. If paying by invoice, once your order is submitted you have 30 days to pay.
3.4 Order Confirmation
Your order is confirmed upon successful payment. A confirmation email will be sent to the email address provided during checkout.
3.5 Late Payments
Failure to pay by the deadline is considered a breach of contract. If the Paying Party fails to make any payment on the due date, they shall incur a late fee of $500 per month of delay, in addition to the overdue payment. Late fees will continue to accrue until full payment is made. In addition, you agree to pay all costs of collection, including reasonable attorney fees, incurred by Plus Also Studios in collecting any past-due amounts.
4. Your Responsibilities
4.1 Providing Complete Files
You are responsible for providing:
- Master creative files: working Figma (.fig) files or packaged InDesign (.indd) files. We recommend providing both landscape and portrait layouts (16:9 and 9:16)
- Specifications spreadsheet: a completed specs template detailing all required output formats, sizes, and file names
- Font files: all custom fonts used in your master creative (OTF, TTF, WOFF, or WOFF2 format)
- Any additional assets: images, logos, or supporting files required to produce the output
Individual files must not exceed 5 GB in size. Accepted file types include design files, images, fonts, archives (ZIP, RAR, 7Z), spreadsheets (XLSX, CSV), and video files (MP4, MOV).
4.2 Content Accuracy
You are responsible for ensuring the accuracy of all content in your master creative and specifications, including but not limited to text, images, pricing, dates, legal disclaimers, and contact details. Plus Also produces assets based on the materials you provide and is not responsible for errors in your source content.
4.3 Content Compliance
All content you provide must:
- Not infringe any third-party intellectual property rights (copyright, trademarks, patents)
- Comply with applicable advertising standards and laws in your jurisdiction
- Not contain unlawful, defamatory, obscene, or misleading material
Please note Plus Also has the right to refuse any brief that does not meet our content compliance guidelines without justification.
5. Font Licensing
By uploading font files to our platform, you:
- Grant Plus Also a non-exclusive, limited, revocable license to use the provided fonts solely for the purpose of producing your campaign rollout order
- Represent and warrant that you hold the necessary rights or licences to grant this usage
- Acknowledge that this license terminates automatically upon delivery of your completed assets
Plus Also does not retain or use your fonts for any purpose beyond fulfilling your specific order. You remain responsible for ensuring proper font licensing for your own end use of the delivered assets.
6. Delivery
6.1 Timelines
| Delivery Option | Estimated Turnaround |
|---|---|
| Standard | 72 hours from order confirmation and receipt of all required files |
| Express | 24 hours from order confirmation and receipt of all required files |
Timelines are estimates based on business hours and begin only once we have received all required files in a usable format. Delivery may be delayed if your uploaded files are incomplete, corrupted, or require clarification.
6.2 Delivery Method
Completed assets are delivered via secure download links sent to the email address you provided at checkout. Download links expire 30 days after delivery. You are responsible for downloading and backing up your files before links expire.
If you need access to files after the 30-day window, please contact us and we will endeavour to provide new download links where your files are still available.
6.3 What You Receive
- Launch-ready output files in all formats and sizes specified in your specs spreadsheet
- Files prepared according to the format type (Digital: RGB, 72/150 DPI; Print: CMYK, 300 DPI with bleed where applicable)
7. Intellectual Property
7.1 Your Content
You retain all intellectual property rights in your original creative content, master art files, brand assets, and any materials you provide to us.
7.2 Produced Assets
Upon receipt of full payment, you own all produced output files. Plus Also does not retain any rights to your produced assets and will not use them for any purpose without your written consent.
7.3 Our Tools and Processes
Plus Also retains all intellectual property rights in its production tools, automation processes, templates, and methodologies. No license to our internal tools or systems is granted through the provision of our Services.
7.4 Portfolio Use
We may reference the fact that we have worked with your organisation (company name only) unless you request otherwise. We will not share, publish, or display any of your creative work without your prior written consent.
8. Revisions and Changes
Delivered assets are produced to match the specifications provided in your specs spreadsheet and master creative files.
- If you discover an error in our production (e.g. incorrect sizing, missing elements, wrong format), we will correct it at no additional charge
- If you have specific brand guidelines or nuances for specific sizes that are not reflected in the master creative files, we will not correct this but the Figma files are supplied for you to do so
- If you wish to change the creative direction, copy, or specifications after production has begun, this constitutes a new brief and will be quoted at the standard rate
- We do not offer unlimited free revisions. Our service is designed to produce accurate output from your provided specs on the first pass
9. Money-Back Guarantee
If you are not satisfied with the quality of the delivered assets, we offer a full refund of the production fee.
- Refund requests must be made within 7 days of delivery
- Refunds apply to the production fee paid to Plus Also only
- Refund requests should be sent to itsoktoaskformore@plusalsostudios.com.au with your order details and a description of the issue
- We reserve the right to request specific feedback to improve our services
10. Acceptable Use
You agree not to use our Services to:
- Produce content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
- Infringe on any third party’s intellectual property rights
- Upload files containing malware, viruses, or malicious code
- Attempt to gain unauthorised access to our systems or infrastructure
- Resell our Services without our written consent
We reserve the right to refuse or cancel any order at our discretion if we reasonably believe it violates these Terms.
11. Limitation of Liability
To the maximum extent permitted by law:
- Our Services are provided “as is” without warranties of any kind, whether express or implied
- Our maximum aggregate liability for any claim arising from or related to our Services is limited to the amount you paid for the specific order giving rise to the claim
- We are not liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or business opportunities
- We are not liable for delays or failures caused by circumstances beyond our reasonable control, including but not limited to internet outages, third-party service failures, or force majeure events
Nothing in these Terms excludes or limits liability that cannot be excluded under Australian Consumer Law.
12. Termination
- You may cancel an order before production begins by contacting us. Orders cancelled before production begins will be fully refunded
- Once production has commenced, cancellation is subject to our refund policy in Section 9
- We may suspend or terminate your access to our Services if you breach these Terms
- Sections relating to intellectual property (Section 7), limitation of liability (Section 11), and governing law (Section 13) survive termination
13. International Service
Our Services are available to clients worldwide. Regardless of your location:
- These Terms are governed by Australian law (see Section 14)
- GST applies only to Australian customers
- Delivery timelines are based on Australian Eastern Time business hours
- All prices are quoted in Australian Dollars (AUD) unless otherwise agreed
14. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.
In the event of a dispute:
- Negotiation: the parties will first attempt to resolve the dispute through good-faith negotiation
- Mediation: if negotiation fails within 14 days, the parties agree to attempt mediation
- Courts: if mediation fails, the dispute will be submitted to the exclusive jurisdiction of the courts of New South Wales, Australia
15. Changes to These Terms
We may update these Terms from time to time. When we make material changes:
- We will update the “Last updated” date at the top of these Terms
- We will post a notice on our website
- Continued use of our Services after changes are posted constitutes acceptance of the updated Terms
16. Contact
If you have questions about these Terms:
Email: itsoktoaskformore@plusalsostudios.com.au
Plus Also Studios Pty Ltd
Australia
Last updated: 3 March 2026